CCO

Who we are: 

Atida is the leading online pharmacy/parapharmacy in Spain and Portugal. Our vision is to empower individuals to live healthier, more fulfilling lives by providing personalized, accessible healthcare solutions. We are building the pharmacy of the future, aiming to revolutionize healthcare through innovation, data-driven insights, and a commitment to enhancing well-being at every stage of life. 

Position Overview: 

We are seeking an experienced and highly analytical Chief Commercial Officer to lead our retail D2C eCommerce business focused on pharmacy and parapharmacy products. The role is pivotal in driving sales growth and margins, defining pricing strategies, structuring vendors relationship and ensuring sharp instock management. The ideal candidate will have a proven track record in Retail eCommerce commercial functions, a deep understanding of the ecommerce business, a broad knowledge of the pharmacy/parapharmacy industry and strong leadership skills to structure and drive a team of 25 people.

Key Responsibilities:

• Trading:

• Responsible for driving topline throughout the year and in line with targets, by establishing a category and vendor strategy while collaborating with the marketing team on the right promotional calendar
• In charge of ensuring profitability through vendor terms negotiation, retail media offer and all ecommerce levers (pricing, …)

• Leadership and Team Management:

• Lead and mentor a diverse team of 25 professionals across various functions including sales, vendor management, purchasing and inventory management.
• Set clear performance objectives and conduct regular evaluations to ensure team members meet their goals.
• Foster a collaborative and high-performance culture that encourages innovation and accountability.

• Sales Strategy Development:

• Develop and implement comprehensive sales strategies to achieve revenue targets and market share growth in the eCommerce pharmacy sector.
• Analyze market trends and customer insights to identify opportunities for new products, brands and services.

• Pricing and Inventory Management:

• Master eCommerce pricing strategies to maximize profitability while remaining competitive in the market.
• Oversee inventory purchasing and management to ensure optimal stock levels and minimize excess inventory.
• Collaborate with supply chain teams to enhance product availability, efficiencies and reduce costs.

• Vendor Negotiation and Relationship Management:

• Negotiate favorable terms and marketing services with vendors to ensure cost-effective purchasing and reliable product supply.
• Build and maintain strong relationships with key suppliers to enhance partnership opportunities and value-added services.

• Customer Experience Optimization:

• Work closely with marketing and customer service teams to enhance the online shopping experience and increase customer loyalty.
• Implement feedback mechanisms to continuously improve service delivery and product offerings.

• Performance Analysis and Reporting:

• Utilize data analytics to monitor sales performance, identify trends, and make informed business decisions.
• Prepare and present regular sales reports to senior management, outlining achievements, challenges, and strategic recommendations.